Features, settings & updates

[Miami3]

AirPlay is on and fast Tv is enabled and still not working.

[RokuEuniceL]

Hi @Miami3,

Greetings from the Roku Community!

We appreciate you providing these details. We'll be glad to assist you with your problem using the AirPlay or screen mirroring feature on your Roku device, and we'll forward your information to the appropriate Roku team once we have the additional information needed. We will work with you to know what went wrong so we can assist you further and fix the issue. For us to better understand the issue that you are experiencing, please provide us with the following details:

• When did the issue start?
• Have you tried restarting your system or unplugging and re-plugging your Roku TV from its power outlet?
• What troubleshooting steps have you taken so far?
• What is the mobile phone or OS version and model that you are using?

For more troubleshooting steps, you can check out this support article on how to use AirPlay and HomeKit with your Roku streaming device.

We look forward to hearing from you and looking closely into this issue. Thank you!

Best regards,
Eunice

[jackdavid09]

Make sure that your AirPlay-compatible devices are turned on and near each other. Check that the devices are updated to the latest software and are on the same Wi-Fi network. Restart the devices that you want to use with AirPlay or screen mirroring.