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Nordz
Newbie

unable to connect to Wifi

My Ruko remote got damaged and I reset my Roku device now I am unable to use it. Can I get some help please?😥

1 REPLY 1
AvsGunnar
Community Streaming Expert

Re: unable to connect to Wifi

@Nordz 

Roku really needs to add a pop-up warning about not performing a Factory Reset unless you have a working physical remote.

Unfortunately, a new or reset device requires a physical remote to setup/activate Roku.  Replacement Roku remotes, as well as cheaper universal streaming remotes (IR based) can be found at Walmart, Target, Best Buy etc. for Roku devices and Roku TVs.

If you have a Roku Streaming Stick, you will need an actual Roku Voice Remote.

Roku Community Streaming Expert
Just another Roku user... I am not a Roku employee.
Insignia RokuTV, Ultra 4660, 4802, 4850, Premiere+ 3921, Express 4k+ 3941, Streambar 9102

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