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brett0123
Newbie

is roku tv damaged? somebody please help.

I noticed my roku tv stutters a decent bit on the home menu. I compared it to my brother's 4 year old tv which is the same model that he has had a year longer than mine and his is less stuttery from what i can tell. The only difference is his is hooked up trhough a surge protector and mine is not. Is my roku tv damaged by a power surge? Would that cause stutter while scrolling?

I tried restart, factory reset and getting rid of about 70 percent of the apps it gives you automatically and his is still less stuttery.

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RokuLianna
Retired Moderator

Re: is roku tv damaged? somebody please help.

Hi @brett0123

Have you tried contacting your TV manufacturer? I'd suggest starting there to see what options or suggestions they can provide. They'll be the best ones to help regarding your issue. Send us the TV brand name if you need their contact info!


Warm regards,
Lianna

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