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Smudge1
Newbie

ask a quesation and get to an actural customer service person

why is it sooooooo hard to submit a question to this scam-bag?  "contact us" is totally worthless as are all FAQs if there is nothing related to your topic.  Talk about poor customer service, these guys set the bar.

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RokuKarla
Retired Moderator

Re: ask a quesation and get to an actural customer service person

Hello @Smudge1

Thanks for posting here in the Community.

For further assistance with account and billing-related issues, please reach out to our Support team directly here: https://support.roku.com/contactus. Then select 'Account, Payments & Subscription' option on the page. They are most suited to help you in this situation.


Regards,
Karla

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