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AdamOVA
Newbie

Re: Xfinity Stream crashing on startup with 11/1/23 update

Same here on both tcl Roku tvs! Started last night. I have searched everywhere and there doesn’t seem to be a fix yet. 

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ldw123
Newbie

Re: Xfinity stream will not work this morning November 2

Me too. Started last night. 

Lbowa2
Newbie

Re: Xfinity Stream crashing on startup with 11/1/23 update

Same here (Chicago), started last night around 8 pm. We were watching a program we recorded on Xfinity. It started glitching, freezing, skipping. We exited the Xfinity app and when trying to log back in, it opens to the home page and then crashes. This was out Westinghouse Roku TV. The Roku 3, same issue, Roku stick, same and this morning I tried the TCL Roku Smart TV down in my office - same issue. We have reset, rebooted, unistalled, re-installed, disconnected, unplugged, drained electricity, restarted and every other attempt to fix on our end. It's not the comsumer. Xfinity says it's Roku, Roku says it's Xfinity, meanwhile, nationwide, more and more consumers are flooding these communities with this issue. One or both of these giants need to fix this, issue a statement or at the least, acknowledge the consumer's issue!!

Anon7
Newbie

Re: Xfinity stream will not work this morning November 2

Same experience.  App opens then immediately closes on all Roku devices.  Reinstalled and same experience.

Applehazar
Channel Surfer

Re: Xfinity Stream crashing on startup with 11/1/23 update

Is anyone working on this?  Roku?  Xfinity?

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sxriver
Newbie

Re: Xfinity Stream crashing on startup with 11/1/23 update

Same in eastern Massachusetts. Worked last night but crashes this morning

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sxriver
Newbie

Re: Xfinity Stream crashing on startup with 11/1/23 update

Same in eastern Massachusetts. Worked last night but crashes this morning..

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Malena
Channel Surfer

Re: Xfinity Stream crashing on startup with 11/1/23 update

Yes a statement, ETA of a fix and reimbursement of money spent for time when app is unusable.

 

 

 

 

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vbaker
Reel Rookie

Re: Apps kick me back to home screen

Same happening to me. Looks like Roku doesn't care about this issue.

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kmtgolf1
Newbie

Re: Apps kick me back to home screen

Having same problem in MD.  Who's problem is this, Xfinity or Roku?  I'm reading to chuck xfinity and go to YouTube TV.

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