justwindy
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10-12-2023
04:19 AM
Why can’t we contact someone at roku?
Unable to find anywhere to contact someone at roku via email or phone.
The upgrade of my Roku plus 4K + really has been a degradation of finding channels on your live TV. Plus, the layout that doesn’t even give you the live TV icon really is bad, why did you make it so difficult? Was this a programmer with a bug up their **bleep** and they wanted to mess up the lineup. Bad idea.
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RokuJanadeeK
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10-14-2023
01:31 PM
Re: Why can’t we contact someone at roku?
We apologize for the experience our recent update has brought upon you. Would you mind telling us your device's current OS? Also, we appreciate your feedback, and we'll let our appropriate Roku team know about this for review.
We're hoping for your understanding and patience in the meantime.
Regards,
Janadee
Nadee K.
Roku Community Moderator
Roku Community Moderator