Weird sound when changing channels

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Hello.  When I am changing channels on my Soundbar, I get a disjointed, distorted voice describing what is on each channel.  How do I get rid of this?

 

John

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RokuMary-F
Community Moderator
Community Moderator

Re: Weird sound when changing channels

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Hi @johnorourke,

We appreciate you reaching out to the Roku community!

 It looks like you may have accidentally enabled "Screen reader", a mode for sight-impaired viewers. That's why your Roku player sounds like it's been talking to you. You can turn off Audio Guide by pressing the * button on your remote 4 times quickly.

Please try doing this and see if it helps with what you're experiencing.


Best regards,
Mary

Mary F.
Roku Community Moderator

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RokuMary-F
Community Moderator
Community Moderator

Re: Weird sound when changing channels

Jump to solution

Hi @johnorourke,

We appreciate you reaching out to the Roku community!

 It looks like you may have accidentally enabled "Screen reader", a mode for sight-impaired viewers. That's why your Roku player sounds like it's been talking to you. You can turn off Audio Guide by pressing the * button on your remote 4 times quickly.

Please try doing this and see if it helps with what you're experiencing.


Best regards,
Mary

Mary F.
Roku Community Moderator
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