Discussions

[ToraTora]

Hi!

I have the Roku tv C122X

Software version 9.3.0 build 4294-93

On oct 19th everything was fine and played with no issue. Until I went to use my tv on Oct 20th.

The tv itself, color and audio wise, are fine. Until I go to play a video. Then it gets all dark and distorted.

I have tried it in multiple apps and have gotten the same results.

I have restarted and checked for updates and still have the issue.

Home screen all good

Distorted video

Distorted video 2

[Brookelewis]

Same thing happening here. Have you figured it out?

[KBeadle]

I just bought a Phillips roku TV today, I too am having this problem..any resolution?Bad video

Normal menus

Video

[Brookelewis]

Click through picture settings and try each one. 

[ToraTora]

What I did was, go to settings and reset the TV and it fixed it for me.

[Lopez07chris]

Same thing happened to me , last night it was working fine and today it was all distorted when I tried to watch my show in HBO max . I attempted other applications like Netflix Hulu YouTube and the image was still distorted , which lead me to this forum for any ideas but none seemed to help so I decided to unplug the tv from the outlet for about 10 seconds and reconnected the tv to the power outlet and voila it worked. Hopefully this is a permanent fix keeping my 🤞 

[gldnmis]

This did not work for me.  I also went to settings and restarted thru the menu and all is still distorted.

Ris Golden

[gldnmis]

Unplugging and going through Settings did not work for me.  I also have Apple TV and that one works fine.  Therefore I know that it's the Roku that is not working.  I have a Samsung 55" TV.

[Qoranen]

I reset network connections and that did the trick