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The screen is black but I can here sound

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My 75 in onn ruko tv does a flicker and goes black . If I press buttons in remote I hear sound. It's been mounteded since day one. I unplugged and plugged back in as well as tried the rest button on the back. It's 2 years old. What is happening

 

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RokuERey
Retired Moderator

Re: The screen is black but I can here sound

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Hi @Charlayboo88,

Welcome to the Roku Community!

We see that you're having an issue with your Roku TV. This is likely a hardware issue, and we would recommend getting in contact directly with the TV manufacturer for further assistance.

Each Roku TV manufacturer provides direct support and warranty services for their products running the Roku OS.

You can contact them here: ONN Support or at 1-844-334-2355.

Thanks,
Rey

ERey.
Roku Community Moderator

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RokuERey
Retired Moderator

Re: The screen is black but I can here sound

Jump to solution

Hi @Charlayboo88,

Welcome to the Roku Community!

We see that you're having an issue with your Roku TV. This is likely a hardware issue, and we would recommend getting in contact directly with the TV manufacturer for further assistance.

Each Roku TV manufacturer provides direct support and warranty services for their products running the Roku OS.

You can contact them here: ONN Support or at 1-844-334-2355.

Thanks,
Rey

ERey.
Roku Community Moderator
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