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BCRUNK
Newbie

Text size for movie/show description in apps too small!

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The show/movie’s description of what it is about in Apps like Hulu, Netflix, & Amazon Prime is way too small! Is there a way to possibly make the font size a bit bigger or a way to zoom in on screen a bit?
I honestly just cannot read what a show is about because the wording is so small. Any help or useful tips would be greatly appreciated thanks so much! 🙂 (Photo attached of what I’m referring to below!) It’s like that for a lot of app’s description for show /movie where!

image.jpg

 

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RokuCarly
Community Moderator
Community Moderator

Re: Text size for movie/show description in apps too small!

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Hi, @BCRUNK 

Apologies for the confusion. In this case, we highly suggest reaching out to the Customer Support of HULU for further assistance. Content providers on the Roku platform manages their own channel, and they'll be able to address your concern once they are informed with this.

Thanks for your patience and understanding.

Sincerely,
Carly

 
 
Carly Y.
Roku Community Moderator

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3 REPLIES 3
RokuCarly
Community Moderator
Community Moderator

Re: Text size for movie/show description in apps too small!

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A warm welcome here at the Roku Community, @BCRUNK!

Thanks for raising your concern with us. We'd be more than happy to further assist you with this.

Firstly, we can't guarantee that changing/customizing your closed captions on your Roku streaming device will also change it from inside the apps that you've mentioned. Please be aware that most apps or channels on the Roku platform are independently created, maintained, and updated by the channel providers. 

As a workaround, here's our Support article to help you Customize closed captions. 

Let us know if you have further queries or clarification; we'd be more than happy to further assist you. 

Kind regards,
Carly

Carly Y.
Roku Community Moderator
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makaiguy
Community Streaming Expert

Re: Text size for movie/show description in apps too small!

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@RokuCarly-

I don't think @BCRUNK is asking about closed captions at all.

The descriptions being discussed in the provided screen photo would be the wording below "The Kardashians" program title - all part of the graphics for the page.

a.jpg

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Ultra 4800 | Streaming Stick 4K+ 3821 | TCL Roku TV 43S245/C107X
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RokuCarly
Community Moderator
Community Moderator

Re: Text size for movie/show description in apps too small!

Jump to solution

Hi, @BCRUNK 

Apologies for the confusion. In this case, we highly suggest reaching out to the Customer Support of HULU for further assistance. Content providers on the Roku platform manages their own channel, and they'll be able to address your concern once they are informed with this.

Thanks for your patience and understanding.

Sincerely,
Carly

 
 
Carly Y.
Roku Community Moderator
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