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Tcl tv is plugged in and will not turn on

I have a TCL roku tv and its plugged in and was working this morning and about an hour later there was nothing. I cant turn on with remote or with button under tcl logo. It was connected to the internet and internet is still on with excellent signal. I have unplugged tv,pushed reset button in back of tv . I sti am unable to turn tv on.

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Retired Moderator

Re: Tcl tv is plugged in and will not turn on


Thanks for the post.

It's possible that the issue you are experiencing is hardware related. Have you tried contacting TCL support yet to inquire further? I'd suggest starting there to see what options or suggestions they can provide. Each Roku TV manufacturer provides direct support for their products running the Roku OS. 

You can reach them here: https://support.tclusa.com/televisions or at 1-877-300-8837.

Please keep us posted what you find out.


Danny R.
Roku Community Moderator
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