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Elowe1941
Level 7
‎05-24-2022 08:58 AM

Tcl roku tv screen went out

Had the brand new TV for 3 months and I'm guessing the led went out. Tried all the resets. Has audio but no video screen whatsoever. Figured it'd last longer than 3 months so I skipped the warranty. Now I have a $150 noise box.

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DBDukes
Community Streaming Expert
‎05-24-2022 09:41 AM

Re: Tcl roku tv screen went out

@Elowe1941 

Keep in mind Roku doesn't make Roku TVs, but rather, license the software to the TV manufacturers.

Depending on where you bought it, and their policies, you may need to pursue standard warranty service.

Roku TV Support

DBDukes
Roku Community Streaming Expert
Note: I am not a Roku employee.

If this post solves your problem please help others find this answer and click "Accept as Solution."

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