korazy
Reel Rookie
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
10-11-2024
07:10 AM
TCL roku, have to setup with every update
I have a TCL roku tv. Everytime there is an update, I have go through the setup like it's brand new TV. Is this normal? Every 3-4 weeks, I turn on the TV and I get prompted to go through setup like the day I bought it. I have to connect to wi-fi, connect my roku account, etc. Is this normal? It's really annoying.
1 REPLY 1
renojim
Community Streaming Expert
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
10-11-2024
12:57 PM
Re: TCL roku, have to setup with every update
It's not normal. You can try a factory reset, but I don't know if that would be any different than what it seems to be doing on its own. If it's still under warranty, contact TCL. If it's not, they won't help you.
How do I factory reset my Roku® streaming device? | Official Roku Support
Where can I get support for my Roku TV™? | Official Roku Support
Roku Community Streaming Expert
Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.
I am not a Roku employee.
Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.
I am not a Roku employee.