More than a smart TV—a better TV. Learn more about using your Roku TV, locate help resources, and share your experience.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Level 7

TCL TV Backlight Went Out

I’ve only had my TCL roku tv for a year and a half and all of the sudden the backlight seemed to go out and I can barely see anything at all on the tv 🙄 I’m so disappointed!  

Labels (1)
0 Kudos
2 Replies
Roku Employee
Roku Employee

Re: TCL TV Backlight Went Out


Thanks for the inquiry.

Please contact your TV's manufacturer directly to report this issue and request additional support. Each Roku TV manufacturer provides direct support for their products running the Roku OS.

If you need a replacement remote for a Roku TV, you would need to contact your TV manufacturer. You can contact TCL here: https://support.tclusa.com/televisions or at 1-877-300-8837.


Danny R.
Roku Forum Moderator
0 Kudos
Level 7

Re: TCL TV Backlight Went Out

TCL won't do anything since it's the 1-year limited warranty has expired. TCL makes terrible products.

0 Kudos