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rebeccav
Newbie

TCL Roku remote wont click on ps4 input

The remote will not click on the ps4 input, but will click on everything else just fine. Have to use buttons on the TV itself to select the ps4 input. 

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RokuLianna
Retired Moderator

Re: TCL Roku remote wont click on ps4 input

Hi @rebeccav

It sounds like there may be an issue with the IR sensor on your TCL Roku remote. Here are a few steps you can try to resolve the issue:

  • Check the line of sight: Make sure that the remote is pointed directly at the TV and there are no obstacles blocking the signal. If there are, remove them and try again.
  • Try fresh batteries: Replace the batteries in your remote with fresh ones and try again.
  • Repair the remote: Unplug your TV from the power outlet for 30 seconds, then plug it back in. Wait for the TV to fully restart, then try re-pairing the remote by pressing and holding the pairing button on the back of the remote for 3 seconds.

We hope it helps!


Warm regards,
Lianna

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