Discussions

[Pjmck]

This happened last year then stopped. Now it’s happening again! Banner at bottom of screen asks “Exit Hulu?” (Or whatever I’m watching)   Two choices EXIT or CANCEL. IF I hit either one I’m thrown out to the “Add RDIO channel” screen!!!! Roku needs to send out a FIX for this very annoying problem! I have a 55 inch TCL ROKU TV. It happens both with the TCL ROKU remote and with my Roku phone app. 

[RokuLianna]

Hi @Pjmck

Thanks for the post.

We would recommend trying to unplug your TV for 10-15 minutes and then plugging it back in to see if that resolves the issue you are seeing.

Please keep us posted on what you find out.


Warm Regards,
Lianna

[Barlowchick707]

I am having the same issue, nothing seems to work. I've turned it off, unplugged for the 15 minutes, cleared the cache on the remote, deleted un-used apps. I've now ordered a remote. Idk what else to do. I have a 58 in ONN Roku tv.

[renojim]

@Barlowchick707, I suspect the new remote will fix your problem.  Please let us know one way or the other.