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Dianewilf
Reel Rookie

TCL Roku TV turns on repeatedly - won’t remain off

My 2022 TCL Roku TV continues to turn on after I power down.  I have tried remote Vs app, have done a factory reset, have unplugged and plugged into a different power outlet, all wi th mo luck. Any other ideas?

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7 REPLIES 7
RokuJohnB
Community Moderator
Community Moderator

Re: TCL Roku TV turns on repeatedly - won’t remain off

Hi @Dianewilf,

A warm welcome here in the Roku Community!

We will be more than delighted to assist you with your Roku TV issue since it will turn on by itself. Please try the troubleshooting steps below.

  1. Press Home on your Roku remote.
  2. Scroll and select Settings.
  3. Select System.
  4. Select Power. If you do not see a Power submenu, skip to the next step.
  5. Select System Restart.

Please keep us posted if the problem still persists after trying the troubleshooting steps.

All the best,

John

John
Roku Community Moderator
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HDMIGuy
Roku Guru

Re: TCL Roku TV turns on repeatedly - won’t remain off

@Dianewilf Do you have another device connected to an HDMI input on your TCL Roku TV?  If you do it sounds like that device is using CEC to turn the TV back on.

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Dianewilf
Reel Rookie

Re: TCL Roku TV turns on repeatedly - won’t remain off

Nothing else is plugged into any HDMI port.  It’s a mystery. I ordered a new power cord to see if it’s an electrical issue with the cord. 

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Dianewilf
Reel Rookie

Re: TCL Roku TV turns on repeatedly - won’t remain off

I did that yesterday and again today.  Still coming on by itself.  I’m at a loss.  Would putting an Apple TV 4K device on it help?  Any ideas?

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HDMIGuy
Roku Guru

Re: TCL Roku TV turns on repeatedly - won’t remain off

@Dianewilf Do you have a ceiling fan, anything that has a remote or timer that could be turning on the TV? 

I don't think connecting another device to the TV will solve the problem but I could be wrong.  

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HDMIGuy
Roku Guru

Re: TCL Roku TV turns on repeatedly - won’t remain off

@Dianewilf Are you in an apartment or condo where someone nearby could be turning it on?

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Dianewilf
Reel Rookie

Re: TCL Roku TV turns on repeatedly - won’t remain off

No - in a single family home and yes, a ceiling fan but not on remote. 

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