Discussions

Is your Roku TV not working? Join our online community forum to find help with common Roku TV issues, get troubleshooting tips, and share your experiences.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
amf1979
Newbie

TCL Roku TV many apps not resuming from pause and then plays from beginning

Anyone else having this issue:  In almost every app I use on Roku, if I hit pause regardless of how long I pause it, often times it will not unpause or fast forward and will be stuck/unresponsive from the pause screen.  The TV makes a sound signaling the remote is not the problem, but the Roku does nothing.  Can't advance from pause or unpause and when attempting to unpause, it plays whatever I'm watching in practically every app from the beginning. 

 

I have the latest software updates and have done system restarts as well as unplugging from power and replugging in.  Nothing seems to help this issue.

0 Kudos
1 REPLY 1
RokuEuniceL
Community Moderator
Community Moderator

Re: TCL Roku TV many apps not resuming from pause and then plays from beginning

Hi, @amf1979,

Welcome, and thank you for posting here at the Roku Community!

We'd like to know more about your issue with being stuck or experiencing unresponsiveness on your pause screen.

  • Have you tried removing the channel and adding it back?
  • Is the issue happening on all contents or channels, or is it isolated to one content or channel? (Specify)
  • Have you tried restarting your modem and router?
  • How far is your device from your network router?
  • Do you have cellular data, so we can try connecting your device to your hotspot?

With more detailed information, we will be able to assist you further.

Best regards,

Eunice

Eunice L.
Roku Community Moderator
0 Kudos
Need Assistance?
Welcome to the Roku Community! Feel free to search our Community for answers or post your question to get help.

Become a Roku Streaming Expert!

Share your expertise, help fellow streamers, and unlock exclusive rewards as part of the Roku Community. Learn more.