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Streambar prevents audio signal from other devices

I would like to use the video streaming on the Streambar. I don’t want any audio coming from the Streambar. When Streambar is hooked up by the book, my Polk Audio soundbar doesn’t work, and my TV audio won’t work. I’ve tried different HDMI ports, and unplugged Toslink. Nothing stops audio from diverting to Streambar. Any advice?

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