Stream Bar Stopped Working

Hi, Iwas watching TV, backed out of Netflix and the TV went blank. Roku Streambar was unresponsive. I tried numerous variations of troubleshooting tips for the TV and Streambar, but nothing works. I unplugged it the streambar, waited a minute, plugged it back in, hit the reset button. I also removed batteries from remote and reinstalled them. Finally, the streambar started flashing a yellow light. Still nothing on TV. Stream Bar is no longer showing up on the TV's HDMI port.  Changed the HDMI cable and nothing. Removed Streambar and replaced it with a Roku device and everything works. Plugged the Streambar into my TV upstairs and same thing. Yellow light is flashing, but nothing is registering in the HDMI port, and nothing on screen. I think it is dead, but wanted to check here in case I am missing something. 

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RokuJharra-Q
Community Moderator
Community Moderator

Re: Stream Bar Stopped Working

Greetings here in the Roku Community, @h_velez1988 

Thank you for bringing the issue with your Roku Streambar to our attention. We sincerely apologize for the delay in our response and appreciate your patience as we address your concerns.

Here are some troubleshooting suggestions to help you get everything back in sync:

  • Power Cycle Your Roku Device: Restarting your Roku can help refresh the connection and may resolve some temporary glitches.
  • Re-seat the HDMI Cable: Please ensure that the connection between your Roku device and your TV is secure.
  • Consider trying a different HDMI cable: It might be helpful to test a different HDMI port on your TV. If possible, testing your Roku with another TV could also provide insight.
  1.  

We’ve got some extra troubleshooting articles for you that can help!

If you've tried these steps and are still having issues, feel free to search the Roku Community forums for similar experiences. If you can't find an existing thread, you're welcome to create a new one to get help from our community experts!

Thanks,
Jharra

Jharra Q.
Roku Community Moderator
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