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idamay77
Newbie

Ruku TV's not working right with streaming services after uodate.

I have 3 Ruku TV's in my home. One is at least 9 yrs old. Mine in my bedroom is 4 yrs old and my 65 in is 3 yrs old. All worked fine no issues until this latest update. My streaming services are not working right. Either the app won't load, loads then exits out back to home screen, or the playback is effected. I will not be buying another ruku TV if this isn't fixed. It's extremely frustrating and I was happy with ruku until now.  This is the main reason I bought a Ruku was for streaming. 

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2 REPLIES 2
Jay007
Newbie

Re: Ruku TV's not working right with streaming services after uodate.

I have exactly the same problem. Apps won't start anymore, just bring me back to home screen or freeze. Worked fine before update!

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renojim
Community Streaming Expert

Re: Ruku TV's not working right with streaming services after uodate.

Start by performing a "System restart" under Settings->System->Power.  Don't simply turn the TV off and on.

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