Ruko will no longer connect to wifi

What is the model number of the express you have?

Hi Traceymarie,

Greetings from the Roku Community!

We understand you're having a problem with your Roku Express since it could not connect through your Wi-Fi. We are happy to investigate further.

Can you please provide the following information below?

• How far is your Roku device from your network router?
• Did we recently make any changes to your network or network provider?
• What error message/code are you getting after trying to connect to your network? (after entering the network credentials)
• Do you have cellular data so we can try connecting your device to your hotspot?

We look forward to hearing from you soon.

Thanks,
John