Discussions

[Neodroid]

I've tried different things apparently what it worked is always going to audio settings and restart the profile chose it, at least for now it seems is working, I found another thread with similar issue but they didn't find any solution https://community.roku.com/t5/Discussions/Subwoofer-not-working-properly/td-p/598454

[rkmcniel]

I bought the Roku subwoofer a few years ago when it first came out. I ended up sending it back because when it worked it was wonderful, but it continuously disconnected. This makes me wonder if they've fixed the issue. 

[RokuDanny-R]

@rkmcniel

Thanks for the post.
Are you still experiencing this issue? Have you tried re-pairing your subwoofer to see if that helps the issue?

Please keep us posted and we will be able to assist you further.

Thanks,
Danny

[Mjones0419]

I just bought the soundbar loved it's simplicity and sound so purchased additional Roku speakers and the subwoofer, it'll be here Monday but I agree with the person saying if it shows as paired and the cone vibrates, it's working.  It's basically does the same as the subs in a car system, no vocals just the deep bass, I thought his explanation about the Jurassic park sounds of the bass when dinosaurs walk was spot on, I think it sub.is working, u just don't seem to understand the subs purpose..