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GregL
Newbie

Roku soundbar won't pair after working for months

I have a TCL Roku TSR1 soundbar and TCL Roku 55US5800 TV.

 

I bought this soundbar months ago and it has worked fine.  I occasionally had to re-pair the two but today they are unpaired and I have tried everything short of a complete factory reset of the TV (have reset the audio and video) and they just won't pair.

I have held the reset button down on the soundbar several times.  I have unplugged it for several minutes several times.  I have unplugged the TV and restarted it.  I even restarted our WIFI router in the house, not being sure if the TV and soundbar talk directly or work over the WIFI.

The TV is wired directly via ethernet to the router if that makes a difference.

Any ideas.

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