Help

Discussions

Is your Roku TV not working? Join our online community forum to find help with common Roku TV issues, get troubleshooting tips, and share your experiences.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
JFS
Newbie
‎05-02-2023 05:24 AM

Roku home menu pop-ups started appearing

I have started to get a pop-up when I go to the Home Screen on the right hand side of the display that covers up the short-cuts that are underneath.  How do I get rid of that?

0 Kudos
Reply
1 REPLY 1
RokuMary-F
Community Moderator
Community Moderator
‎05-02-2023 12:08 PM

Re: Roku home menu pop-ups started appearing

Hi @JFS,

Welcome to the Roku Community!

Thanks for posting and we'd like to take a closer look to see if there's anything else we can suggest to help but we need more details.

Here are a few questions here to better understand what you're experiencing:

  • When did this issue first start occurring?
  • What are you seeing on screen? Can you provide a screenshot of the issue you are experiencing?
  • Do you observe this behavior while using any other channel(s) on your device?
  • What troubleshooting steps have you taken so far to try to resolve the issue?

With more detailed information, we will be able to assist you further.

We look forward to hearing from you and looking closely into this issue. Thank you!


Best regards,
Mary

Mary F.
Roku Community Moderator
0 Kudos
Reply
Labels