Discussions

[Harvini]

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@ku-sux wrote:

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@Harvini wrote:

For your reference, my region would be classified as Mid-Atlantic, rural.

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Really. Why so vague? Is that some kind of Roku region or what? Where can I see a map of Roku regions? I'm guessing somewhere in Virginia. How about a nearby big city?

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I thought the answer was fairly well targeted.  Short of providing my street address, I don't know how much more specific an answer you require.

But I ask you to consider that I and the others with whom you are engaging on this forum are fellow victims of ROKU.  Your demeanor and approach are overly aggressive and unfriendly to "fellow travelers".

Assistance, I am happy to offer.  But, please take your demands to someone who is impressed by your tantrum.

[egattiker]

I had the same issue for the last week on my Sharp Roku TV.  Roku app would not load and took me back to home screen.  Followed all the suggestions from the community.  Great suggestion!  Clearing the cache.  TV had to be off for sequence to work.  I then had to wait approximately one minute before I could get TV to turn on again.  Here again, clearing the cache was the solution for my smart tv.👍

[ku-sux]

Thanks but inapplicable. I don't have a Roku TV.

[ku-sux]

@Harvini wrote:

I thought the answer was fairly well targeted.  Short of providing my street address, I don't know how much more specific an answer you require.

Amazingly that was in response to my oh so probing question that you actually quoted - How about a nearby big city?

[Pain2do]

I turned off the auto adjust refresh rate in settings and that stopped the stuttering...

[Scarbini]

Roku device model
-serial number YHOOON182769
-device ID K42880182769

-software OS/version 10.5.0.4208-91

-does this issue occur on a specific channel? 

Sort-of; Roku Free only, all non-live content

no error code; it simply goes back to ready state for user selection <play>, over and over  

possibly related: device was set up in USA, now is in EU. 

[ram2019]

Same issues on a brand new ROKU TV. I think I will switch to the ONN android TV hdmi stick. It works fine on my other TV and is only 15 bucks. Screw roku.

[RokuDanny-R]

@ram2019

Thanks for the post.

Can you please specify the issue you are experiencing? Did you already try to remove the channel, restart the TV, and then add the channel back again? Do other channels work on the Roku TV aside from The Roku Channel?

With more detailed information, we will be able to assist you further.

Thanks,
Danny

[jeejmm]

I have already checked for updates, it says that it has the latest update, I removed the channel and re-installed it and I am still getting the same issue.

[jeejmm]

Yes, all other channels work, just Roku doesn't.