Discussions

[Itthappens]

Completely fed up and dissatisfied with roku tvs. I've had to get 3 different tvs within a year because for whatever reason the screen magically goes black and can't fix itself.  Company is truly a disgrace and doesn't help anyone just has them replace the tvs. @support1 

[andyross]

Unless these are actually the new Roku-branded TV's, the physical TV is built by other companies like TCL and similar. They are responsible for any hardware failures. Roku just supplies the software.

[pdmcmanus30]

Totally agree. I'm done with Roku. I'll just use apps directly. I threw my roku in the trash this morning after slamming it on the floor into several pieces. DONE WITH ROKU.

[pdmcmanus30]

BTW, my TV is an Android TV, a SONY XBR-43X800D. It's not the TV. It's the ROKU. The remote is a problem and ROKU needs to fix their product. I have a LAN connection to the TV and use 1GB Google fiber. No problems. And I can set up apps through the DirecTV Stream app.

[Strega2]

The OP is about Roku TVs, though. 

I continue to think that player/media devices like streaming devices, blu-ray players, etc. are best left as separate devices that can be easily swapped out instead of being built into TVs which are large and relatively expensive to change.

[Itthappens]

They were branded as roku tvs. Last time I tried to get a tcl roku TV to try a different model and IT DID THE SAME THING THE ROKU TVS DID.  I clicked on an app and the screen just went black.  I'm truly done!

[Strega2]

The vast majority of things labeled “Roku TV” are sold by TV companies like TCL, Hisense, Westinghouse etc.  “Roku TV” in that sense is just a new buzzword like “Color TV”, or “High Definition TV”.  Most of the companies selling Roku TVs, in my opinion are second/third/fourth tier TV companies, but your opinion may vary.

Roku did just recently come out with their own line of Roku-brand Roku TVs.  Maybe they’ll turn out to be OK, but they haven’t been around nearly long enough for me to trust them.  After I see some 10-year reports, that may change.

Until then, I’m happy with my $30 Roku Express hooked to my 16-year-old Samsung TV.

[pdmcmanus30]

This is what I suggest you do to your ROKU device.

[pdmcmanus30]

Completely untrue. Roku damaged my Samsung UN70NU6900FXZA. The TV was off when all of a sudden it began flashing erratically. The remote was unresponsive. I had to physically unplug the roku device from the TV to make it stop. By that time, it had damaged the bottom half of the LED screen. If roku is designed for use on only certain TVs, it should be advertised as such. Never had a DirectTV Stream box or cable box to damage any TV I have ever owned. ROKU - you have a design flaw, especially with your remotes. FIX IT!

[pdmcmanus30]

Last post was in response to Andy Ross, ROKU GURU. 

  RE: Completely done with roku

  Unless these are actually the new Roku-branded TV's, the physical TV is built by other companies lie TCL and similar . . . .