Mine keeps doing the 10sec rewind every 15min. I’ve unplugged and plugged back in refreshed. Restarted. Even did a factory reset. It’s completely up to date. It does it on every app I use. I took the batteries out of my remote. I’ve unhooked WiFi and reset up. I’ve done everything I can do. This has been a week or so. I’m about to sell it and never have a Roku again.