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ishorr73
Level 7
‎01-30-2023 02:14 PM

Roku TV and Stick do not see home internet

I have a Roku TV and Stick (connected to another TV).  Both were working properly up until yesterday.  Now neither sees my home network.  My internet works.  I am able to stream to the tv just not through the Roku stick.  How do I fix this? 

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RokuNimfa-C
Community Moderator
Community Moderator
‎01-30-2023 02:57 PM

Re: Roku TV and Stick do not see home internet

Hi @ishorr73, 

Thanks for reaching out here in Roku Community. 

Let us help you get back to streaming. We suggest you follow the helpful troubleshooting steps found on this support page and see if it helps. If the issue still occurs, please let us know along with more details. Like, do you receive an error code or message? What troubleshooting steps have you taken so far to try to resolve the issue? What are the steps to reproduce the issue you are seeing?

Keep us posted on how it goes.


Regards,
Nimfa

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