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[Myprayers77]

Our 2 year old Roku TV went dim. It's on the brightest settings. We have also unplugged it. When that didn't work we factory reset it. It's still super dim. Please help! How do we fix it?

[RokuKarla · Accepted solution]

Hello @Myprayers77

Thanks for posting here in the Community.

It seems that this may be a hardware issue. Have you tried contacting your Roku TV manufacturer support yet to inquire further? I'd suggest starting there to see what options or suggestions they can provide. Each Roku TV manufacturer provides direct support for their products running the Roku OS. 

For a list of Roku TV manufacturer's contact information, visit our Community post here: Contacting Support for Your Roku TV

Regards,
Karla