New tv wont turn on after update

Hi Mgrady,

Greetings from the Roku Community!

We understand you are having a problem with your Roku TV. We're pleased to help, but we would like to gather more details about this problem.

For us to help you better, we will ask a set of questions to isolate the issue:

• Are there any changes in the setup or settings of your Roku device or your network provider that might cause the problem?
• Are you encountering any error codes or messages while updating the TV?
• What troubleshooting steps have you taken so far to resolve the issue?

For troubleshooting purposes, we recommend unplugging and replugging your Roku TV from the outlet for 10-20 seconds to see if there are any differences after doing so.

Please keep us posted, and we'll continue assisting you from there.

Thanks,
John