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sonshine1296
Newbie
‎11-15-2022 07:40 PM

Roku TV Shutting Down With One Specific App

Everytime we play Paramount Plus the tv shuts down. I've tried updating the app as well as uninstalling and reinstalling it but with no luck. It's really frustrating. Any ideas?

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AvsGunnar
Community Streaming Expert
‎11-16-2022 06:48 AM

Re: Roku TV Shutting Down With One Specific App

@sonshine1296 

Try adding a System Restart being uninstall and reinstall of Paramount.

The correct procedure for a suspect channel/app issue..

1. Uninstall channel/app from Roku device

2. Perform a System Restart (Settings/System/Power/System Restart)

3. Reinstall channel/app

 

Roku Community Streaming Expert
Just another Roku user... I am not a Roku employee.
Insignia RokuTV, Ultra 4660, Premiere+ 3921, Express 4k+ 3941, Streambar 9102

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