Help

Discussions

Is your Roku TV not working? Join our online community forum to find help with common Roku TV issues, get troubleshooting tips, and share your experiences.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
sonshine1296
Newbie
‎11-15-2022 07:40 PM

Roku TV Shutting Down With One Specific App

Everytime we play Paramount Plus the tv shuts down. I've tried updating the app as well as uninstalling and reinstalling it but with no luck. It's really frustrating. Any ideas?

0 Kudos
1 REPLY 1
AvsGunnar
Community Streaming Expert
‎11-16-2022 06:48 AM

Re: Roku TV Shutting Down With One Specific App

@sonshine1296 

Try adding a System Restart being uninstall and reinstall of Paramount.

The correct procedure for a suspect channel/app issue..

1. Uninstall channel/app from Roku device

2. Perform a System Restart (Settings/System/Power/System Restart)

3. Reinstall channel/app

 

Roku Community Streaming Expert
Just another Roku user... I am not a Roku employee.
Insignia RokuTV, Ultra 4660, 4802, 4850, Premiere+ 3921, Express 4k+ 3941, Streambar 9102

0 Kudos
Need Assistance?
Welcome to the Roku Community! Feel free to search our Community for answers or post your question to get help.

Become a Roku Streaming Expert!

Share your expertise, help fellow streamers, and unlock exclusive rewards as part of the Roku Community. Learn more.