Discussions

Is your Roku TV not working? Join our online community forum to find help with common Roku TV issues, get troubleshooting tips, and share your experiences.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
ChimeraKip
Newbie

Roku TCL TV not sending sound to my receiver/amp

Jump to solution

This  TV model # is 50S451  and  the receiver is working - playing the radio etc - but no sound is coming from the TV - we have tried cable coming from the headphone plug and the HDMI4 (earc) outlet. Even tried a second receiver, nothing

Labels (1)
0 Kudos
1 Solution

Accepted Solutions
RokuTakashi
Community Moderator
Community Moderator

Re: Roku TCL TV not sending sound to my receiver/amp

Jump to solution

Hi, @ChimeraKip

Thanks for posting, and welcome in the Roku Community.

We see that you're unable to play audio through your TV speakers, and we'd be more than glad to assist. Let's resolve this issue, and here are the steps to be followed.

  1. Press Home on your Roku remote
  2. Scroll and select Settings
  3. Select Audio
  4. Select Audio Output
  5. Proceed to select TV Speakers

After performing this step, you should be able to hear audio from your TV speakers. 

We hope this works.

Best wishes,
Kash

 
 
 
 
 
 
 
Takashi O.
Roku Community Moderator

View solution in original post

0 Kudos
1 REPLY 1
RokuTakashi
Community Moderator
Community Moderator

Re: Roku TCL TV not sending sound to my receiver/amp

Jump to solution

Hi, @ChimeraKip

Thanks for posting, and welcome in the Roku Community.

We see that you're unable to play audio through your TV speakers, and we'd be more than glad to assist. Let's resolve this issue, and here are the steps to be followed.

  1. Press Home on your Roku remote
  2. Scroll and select Settings
  3. Select Audio
  4. Select Audio Output
  5. Proceed to select TV Speakers

After performing this step, you should be able to hear audio from your TV speakers. 

We hope this works.

Best wishes,
Kash

 
 
 
 
 
 
 
Takashi O.
Roku Community Moderator
0 Kudos
Need Assistance?
Welcome to the Roku Community! Feel free to search our Community for answers or post your question to get help.

Become a Roku Streaming Expert!

Share your expertise, help fellow streamers, and unlock exclusive rewards as part of the Roku Community. Learn more.