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[Go2User]

My Roku Streambar suddenly wont shut down the audio when I turn off my TV.  I've reset the Streambar and reprogrammed the remote, even tried a new remote and the problem persists.  Any suggestions?

[RokuMary-F · Accepted solution]

Hi @Go2User,

Welcome to the Roku Community!

We understand your concern that your Roku Streambar continues to be audio streamed even though the TV screen is off. We want to perform a few steps to make sure we are providing the best service.

We recommend trying to disable Fast TV Start feature. You can disable Fast TV Start on your Roku TV at any time using the instructions below:

1. Press Home on your Roku TV remote
2. Scroll and select Settings
3. Select System
4. Select Power
5. Select Fast TV Start
6. Highlight Enable 'Fast TV Start', and uncheck the box to disable it

You can visit this Support article for detailed instructions on how to do it: How to listen to music when the screen on your Roku TV is off | Official Roku Support

Thanks again for posting and we hope the suggestions above get everything sorted out!


Best regards,
Mary