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amonmi2
Newbie

Remote connected but just turns off the TV

I bought a TV Hisense with Roku and the remote it's supposed to be connected but it just turns off the TV and doesn't do anything else, I checked and the buttons are emitting a signal but the TV just receives the one for turning it off. I've tried disconnecting the TV, changing the batteries and the button for pairing, but it just doesn't work. Help

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