This issue can be frustrating, but there are several troubleshooting steps you can follow to resolve it. If you're looking for a comprehensive guide, I recommend visiting this helpful article: "Remote Volume Not Working" available at https://appuals.com/remote-volume-not-working-roku/.
When the volume control on your Roku remote stops working, it can hinder your viewing experience. To tackle this problem, try the following steps:
Check the batteries: Ensure that the batteries in your Roku remote are not depleted. Replace them with fresh ones if necessary.
Restart your Roku device: A simple restart can often resolve minor glitches. Unplug your Roku device from the power source, wait for a few seconds, and then plug it back in.
Pair the remote again: Sometimes, re-establishing the connection between the remote and the Roku device can solve the issue. Refer to your Roku's user manual or the article mentioned above for detailed instructions on how to pair the remote.
Update the Roku software: Outdated software can sometimes cause compatibility problems. Navigate to the settings menu on your Roku device and check for any available software updates. Install them if necessary.
Contact Roku support: If the issue persists after trying the above steps, it's recommended to reach out to Roku support for further assistance. They have dedicated professionals who can provide specific guidance tailored to your situation.