Hi @BruEly,
Welcome to the Roku Community!
I'd be happy to take a closer look to see how we can help get you up and running. Can you please provide us with more specific information about the issue you are experiencing? What Roku model device are you using? What troubleshooting steps have you taken so far to try to resolve the issue?
With more information, we will be able to assist you further.
Best regards,
Mary
Mary F.
Roku Community Moderator