I purchased a Roku Streambar for my Samsung 55” Curve TV. I had trouble getting the sleep timer to work but that is okay now.
My issue is that I hear a cracking noise then the sound goes out completely. If I turn the tv off or just change the channel it comes back. This is repeatedly happening.
Welcome to the Roku Community, @Dpope1!
We understand you're experiencing an issue with the audio of your Roku Streambar, which has a popping noise and intermittent volume loss. Don't worry; the team is here to investigate it further and look closely into it.
In the meantime, we would like to request more information such as follows:
Your cooperation and understanding are highly appreciated as we work to resolve the issue.
We are waiting for your prompt response.
All the best,
Emman
Model 9102R-Roku Streambar
Serial number YL0026660
Software Version 14.0
also the system has started locking up. I have several other Roku units that when this streambar locks up the are working fine.
I have changed the hdmi cable and reset the Roku with no changes. Still having the issue.
Thanks for keeping us in the loop, @Dpope1!
We truly appreciate your effort to supply all the necessary information to foster the investigation process. Rest assured that the relevant team will review this thoroughly.
In the meantime, please stay tuned for more updates and any developments on this matter. We'll also update you here once a resolution has been provided. Thank you for your continued participation here in the Roku Community.
Please let us know if you need more help.
All the best,
Emman