How can we get the channel guide corrected on the Roku side?
The channel guide is wrong for CBS in Austin, TX.
The channel number is 42.1, and the guide shows it as the Family channel and has the wrong programs listed. 42.1 really is CBS, the local CBS affiliate is KEYE https://publicfiles.fcc.gov/tv-profile/KEYE-TV
KEYE-TV AUSTIN, TX
Virtual Channel 42Frequency 590.0RF Channel 34
TCL Roku info:
Software version 11.5.0Build 4312-30TV model: 43S515Zip Code currently set to 78613 (Austin Suburb)
Thanks for the post.
Can you please provide a video or screenshots of the issue you are reporting so we can better understand what you are experiencing?
Once we have this information, we will be able to pass it along to the appropriate Roku team to investigate further.