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Speculation: It happens so quick in the process that it seems the app either uses some region identifier from the Roku (not a Roku developer) and/or it’s a DNS issue. Sometimes changes in CDN networks can cause this too. If I had the time I’d be tempted to do a packet capture of the conversation to pin it down but I trust the app developers have it under control.
PBS Kids App is not updating and not connecting to the server for live tv
PBS Kids App. From reading through Redit posts, Roku is not approving or refusing the update for the App so the app doesn't have Live TV and doesn't seem to be updating the kids shows on the app. Does anyone have an update on when the issue will be resolved?
Re: PBS Kids App is not updating and not connecting to the server for live tv
Roku says they aren’t sure what’s going on and that they are working on it but it’s been over a month since this issue started. I contacted PBS Kids about it and they told me that they sent an update to Roku that would fix the issue we are all having they’re just waiting for Roku to finish reviewing it so it can be released. When I asked Roku about it in this thread and through email they give me the same generic response. So I’m starting to think that this isn’t something they’re worried about fixing
