Version: EGC.02R01274A
Serial Number: X020009YG7VF
Device ID: S0LGG36YG7VF
Roku TV: H801X
Onn. Model: 100012589
Version: EGC.02R01348A
Serial: X020009JU582
Device ID: S116G39JU582
Roku TV: H834X
onn. Model: 100012589
Hello,
My onn. Roku TV has, for the last day or so, been stuck in two different modes:
- First, it was endlessly stuck in a loop of booting up, landing on the gray [onn. • Roku TV] loading screen for thirty seconds or so, then going black, rebooting, and landing back on the same screen.
- Then, at some point (I think I unplugged it for some time and replugged it) it booted up to the same screen, but kicked me to the purple Recovery Mode screen, where it asks for a language, then to connect to the Internet, then to select "Update Now" after a successful connection, at which point it presumably downloads the update, restarts, and goes back to the first title screen before repeating the process.
I've tried resetting with the button on the back, but it does the same thing—it shows the title screen for thirty seconds or so, then goes to Recovery Mode.
I feel as though I've tried everything else that users in similar threads have suggested, and yet nothing is working. Please help!
Thanks so much for your time!
Im stuck on the recovery page where you can select the language but when my tv randomly went into factory reset it lost connection to the remote and now it won’t connect to the tv. So I cannot select a language. Cannot even connect the app remote.
Is this problem solved yet?!?!
So, I went to go turn on my Roku TV that I have had for probably about 2 and a half years and when I turned it on, a purple screen popped up that said Recovery Mode in the corner of it. I thought it was just something random so I just complied with all the instructions it told me to go by (which were choose a language, WiFi connection, and then update) so I updated the TV. When the update was over, the TV kept restarting itself. Occasionally, the TV screen would say “Installing updates - 0% *loading*” but then it would just freeze and restart itself. Can somebody help me, please? This is driving me crazy. Thank you.
Not for me.
Thank you for providing the information.
We will forward this to the appropriate Roku team for further investigation. Your patience and understanding are greatly appreciated.
Please feel free to let us know if you need any additional assistance!
Cheers,
Arjiemar
I just decided to factory reset my TV and it works fine now, thank you for helping!
hi, after so many tries , I just unplugged all cables connected to tv, tried the update with wireless wifi and it worked.
it looks to me that my WIFI was not letting to do the upgrade of OS for the tv, when the HDM cable was connected to the tv.
hope this helps !
Version - FTC.02R01377A
Serial Number - X02000LVCDXR
Device ID - S0SNF31VCDXR
Roku TV - H303X
Onn. Model - 100012589
my tv is still on the recovery mode screen, it’s been like this since Friday! please help im tired of thissss
Version - FTC.02R01377A
Serial Number - X02000LVCDXR
Device ID - S0SNF31VCDXR
Roku TV - H303X
Onn. Model - 100012589
please help, it’s been since friday i can’t even use my TV because it just keeps going back to recovery mode!! very frustrating to go on for this long