Ricky4
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06-07-2024
07:19 AM
Not able to access apps on roku tv
Hey i am not able to access any apps on my roku tv, i did restart it still doesn’t work
1 REPLY 1

RokuJanadeeK
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06-08-2024
02:28 PM
Re: Not able to access apps on roku tv
Hi @Ricky4,
Thanks for bringing this to our attention.
We understand that you're having issues with accessing your apps on the Roku TV. We're happy to look into this but a few more details are necessary:
- When did you start having this issue? (Before or after the Roku software update)
- What specific channels are affected?
- Are there any error messages showing?
Additionally, since it is happening with multiple channels, we would recommend a restart on your router as well.
Please keep us posted.
All the best,
Janadee
Nadee K.
Roku Community Moderator
Roku Community Moderator