Discussions

Is your Roku TV not working? Join our online community forum to find help with common Roku TV issues, get troubleshooting tips, and share your experiences.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Peteyb17
Newbie

No Audio from Apps, but can hear menu sounds

I have a Hisense Roku TV. Just yesterday, all native apps as well as a connected fire stick stopped playing audio.

- The TV is not muted

- I can hear the movement of the menu sounds on the roku home screen and menus

- The audio output is set to TV speakers, nothing else is connected

- when in an app if i hit * and go to sound settings, the audio kicks in for 0.1 seconds as I switch settings, then it cuts out again.

- This persists after 3 factory resets, and multiple hard resets and power cycles.

- It is on the latest software (which kinda feels like the problem). It worked correctly 3 days ago.

- If I plug in a soundbar using optical, I can hear sound through the soundbar

Labels (1)
0 Kudos
Need Assistance?
Welcome to the Roku Community! Feel free to search our Community for answers or post your question to get help.

Become a Roku Streaming Expert!

Share your expertise, help fellow streamers, and unlock exclusive rewards as part of the Roku Community. Learn more.