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Peteyb17
Newbie

No Audio from Apps, but can hear menu sounds

I have a Hisense Roku TV. Just yesterday, all native apps as well as a connected fire stick stopped playing audio.

- The TV is not muted

- I can hear the movement of the menu sounds on the roku home screen and menus

- The audio output is set to TV speakers, nothing else is connected

- when in an app if i hit * and go to sound settings, the audio kicks in for 0.1 seconds as I switch settings, then it cuts out again.

- This persists after 3 factory resets, and multiple hard resets and power cycles.

- It is on the latest software (which kinda feels like the problem). It worked correctly 3 days ago.

- If I plug in a soundbar using optical, I can hear sound through the soundbar

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2 REPLIES 2
Chelseeeey
Reel Rookie

Re: No Audio from Apps, but can hear menu sounds

Did you by chance figure out how to fix it? I am having the same issue with my tv as well 

0 Kudos
Curtis1281
Newbie

Re: No Audio from Apps, but can hear menu sounds

Mine is doing the same thing since Monday 10/21/24.  Any news on how to fix it?  Thank you!

0 Kudos
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