- Roku Device Details:
- Model (e.g., Roku Streaming Stick+ 4K)
- Serial Number
- Device ID
- Software OS/Version (You can find this information under Settings > System > About)
- Internet Service Provider (ISP): Who do you get your internet service from (e.g., Xfinity, Spectrum)?
- Router/Modem Brand & Model: What brand and specific model of router and modem do you have?
We look forward to hearing from you and looking closely into this issue.
Thanks,
Jharra