Is your Roku TV not working? Join our online community forum to find help with common Roku TV issues, get troubleshooting tips, and share your experiences.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Need help to access closed captioning

I have aROKU TCL TV.  I am not able to turn on closed captioning when watching Paramount Plus. My Roku remote does not list Closed captioning under Accessibility.  
I have a second Roku Omn tv which lists captions under accessibility. 
Any info would be appreciated 

0 Kudos
Retired Moderator

Re: Need help to access closed captioning

Hi @Jerric

Here are the steps you can follow to turn off closed caption on Paramount Plus on your Roku device or Roku TV :

  • Turn on your Roku TV and launch the Paramount Plus app.
  • Log in to your Paramount Plus account.
  • Start playing the movie or show you want to watch.
  • Press the asterisk (*) button on your Roku remote to bring up the options menu.
  • Select "Closed Captioning" from the options menu.
  • Choose the "Don't show closed captioning" option to turn off subtitles.
  • Navigate to the Closed Captioning tab and choose between "On Always," "On Mute," "Off," or "On Replay."
  • To turn off subtitles, select the "Off" option.

To format closed captions on your Roku device, follow these steps:

  • Go to the home screen of your Roku TV.
  • Click on "Settings."
  • Select "Accessibility."
  • Choose "Caption Style."

If the "Accessibility" option is not available, select "Captions" and "Text" to adjust the font style, size, color, and other settings.

We hope it helps!

Warm Regards, 

0 Kudos