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arubinst
Newbie

TCL Roku TV closed captions out of sync

When watching Live TV closed captions are out of sync .. sometimes by 1-2 seconds.. sometimes 3-5 seconds... I've seen some applications that lets you adjust with a bar -time / +time.. does Roku Offers that option and if so where can I find it?  I checked for a software update and it was checked 1 hour ago and the problem was not solved. The update before that was 1/8/25. 

#55p607

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RokuTakashi
Community Moderator
Community Moderator

Re: TCL Roku TV closed captions out of sync

Hi, @arubinst 

Welcome!

Thanks for reaching out regarding the issue on Roku Live TV's closed caption. I'm here to help.

Let's try the troubleshooting steps below.

  1. Press Home 
     
    on your Roku remote
  2. Scroll and select Settings
  3. Select System
  4. Select Power. If you do not see a Power submenu, skip to the next step.
  5. Select System restart

Give this a try and let us know how it works.

Thanks,
Roku Community Team

Takashi O.
Roku Community Moderator
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