Discussions

[Lisagoesshoppin]

How do you get to the settings menu when the screen is black?

[Gbrock]

For me only the video goes black. I can still see every menu. The only thing that blacks out is trying to play an actual video. You can still navigate in apps. If you can't see anything then do a hard reset by unplugging it for 30 seconds. 

[Lady_liberty]

Try a factory reset then done connect TV to the Internet so Roku can't ruin it with an update to attempt to force you to buy a new one. 

I absolutely could not use my TV due to black screen issue. I Reset it, left it a "dumb" TV not connected to WiFi Ethernet or anything. I plugged in a digital antenna, and a third part external streaming device and now my TV works perfectly. 

[Lady_liberty]

Try a factory reset then done connect TV to the Internet so Roku can't ruin it with an update to attempt to force you to buy a new one. 

I absolutely could not use my TV due to black screen issue. I Reset it, left it a "dumb" TV not connected to WiFi Ethernet or anything. I plugged in a digital antenna, and a third part external streaming device and now my TV works perfectly. 

[Lady_liberty]

Try a factory reset then done connect TV to the Internet so Roku can't ruin it with an update to attempt to force you to buy a new one. 

I absolutely could not use my TV due to black screen issue. I Reset it, left it a "dumb" TV not connected to WiFi Ethernet or anything. I plugged in a digital antenna, and a third part external streaming device and now my TV works perfectly.