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Carmil2006
Newbie
‎11-06-2022 06:46 AM

My ruko tv wont update. I restarted the tv and my router and still error 003

 
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3 REPLIES 3
MichaelO
Newbie
‎11-06-2022 03:57 PM

Re: My ruko tv wont update. I restarted the tv and my router and still error 003

I have the same problem.  New TCL Roku tv.  During setup it connects to my WiFi just fine, strong signal, but when it does it's automatic software update I get error 003.  Tried a manual software update using a USB thumb drive, followed the instructions to the letter, still get the same error.

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LeeH
Newbie
‎11-12-2022 10:17 AM

Re: My ruko tv wont update. I restarted the tv and my router and still error 003

I'm having the same issue with my 3 year TCL TV. Software updating issue just recently occurred.

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RokuDanny-R
Retired Moderator
‎11-17-2022 03:59 PM

Re: My ruko tv wont update. I restarted the tv and my router and still error 003

@MichaelO @LeeH

Thanks for the posts.

For more troubleshooting steps regarding the issue you are experiencing, we would recommend taking a look at our Support page here: Software not updating on a streaming device

Please keep us posted what you find out and we will be able to assist you further.


Thanks,

Danny

Danny R.
Roku Community Moderator
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