Discussions

More than a smart TV—a better TV. Learn more about using your Roku TV, locate help resources, and share your experience.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
lowspark0114
Level 7

Issues powering on my Sharp Roku TV

RE: Sharp Roku TV - When I turn the TV on, the "Sharp Roku TV" logo comes up on the screen per usual; however, the screen quickly goes black a few seconds later.  Without me doing anything, the "Sharp Roku TV" logo appears again a few seconds later. If I leave it alone, it cycles between black screen and "Sharp Roku TV" logo over and over again. I am never able to get to the menu screen. I would appreciate any guidance you may have about how to fix this.

0 Kudos
2 REPLIES 2
RokuKariza-D
Roku Employee
Roku Employee

Re: Issues powering on my Sharp Roku TV

Hi @lowspark0114

Thanks for posting here in the Community!

Have you tried contacting the TV manufacturer to inquire further? I'd suggest starting there to see what options or suggestions they can provide. Each Roku TV manufacturer provides direct support and warranty services for their products running the Roku OS.

You can reach Sharp Support here: http://www.sharpusa.com/CustomerSupport/ContactUs.aspx or at 1-888-935-8880.


All the best,
Kariza

Kariza D.
Roku Forum Moderator
0 Kudos
makaiguy
Community Streaming Expert

Re: Issues powering on my Sharp Roku TV

These things are just special purpose computers. Like their big brothers sometimes clearing things out by restarting them is all it needs.

Restart via Roku menu path Settings > System > System restart (Or for Roku TV: Settings > System > Power > System restart - just turning the tv off/on doesn't give a full restart)


If a restart doesn't do it, or if you don't have sufficient control with the remote to navigate the Roku menus, you can also restart by pulling the power plug to the device for a minute or so then plugging it back in.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X
0 Kudos